I WAS reminded of a remarkable case earlier in the week, and although it’s important to note that the scenario comes from a year ago, and was brought up out of context, the underpinning principle remains.

In December 2016, a story ran in various news outlets about a punter who found that Ladbrokes had skimmed almost £1,300 from his betting account using an obscure rule as justification. Like most online firms, Ladbrokes brought in a clause in their terms and conditions allowing them to deduct an “administration fee” from accounts which had been left inactive for a period of 12 months or more. The fee is set at £2 per month, or 5% of the balance of the account, whichever is greater.