ON Thursday, the Competition & Markets Authority (CMA), the UK government department tasked with enforcing consumer protection legislation, launched enforcement action against a number of online gambling operators following a lengthy investigation of unfair terms and conditions, as detailed previously in this column.

What action is to be taken, and against whom, is not clear as yet, but the announcement has been described as a “watershed moment for the industry” by betting dispute specialist and punters advocate Paul Fairhead.